VaasaETT logo Smart Energy ServicesVaasaETT is a research and advisory consultancy dedicated to customer related issues in the energy industry. VaasaETT advices its clients based on empirical evidence brought about from extensive research in the areas of customer behaviour (loyalty, churn and customer value, sales and marketing, pricing); competitive market behaviour (prices, margins and profitability, organic growth and positioning) and smart energy offerings (demand response, energy efficiency, smart home, smart grid). VaasaETT’s unique collaborative approach enables it to draw on an extensive network of several thousand energy practitioners around the world who regularly contribute to its research activities or take part in industry events it organizes, allowing VaasaETT to integrate global knowledge and global best practices into its areas of expertise. VaasaETT’s truly global focus is reflected by research and strategic support having been provided to a diverse array of organizations in 5 continents including for instance 28 of the Fortune Global 500 companies, the European Commission, Government and public research bodies in Europe, Japan, the UAE, the Middle East, and Australia.